Shipping policy

                   SHIPPING POLICY.

Shipping & Handling are as follows:

1. For all international and domestic shipping, we ship worldwide. Our shipping partner is DHL.

 2. Waybill/tracking details will automatically be sent from our shipping partner to recipients once shipments depart our facility. From that point, the responsibility of delivery lies solely on DHL. Orders can be tracked at: https://www.dhl.com

3. That the onus of monitor and tracking lies on the recipient. Packages unavoidably undeliverable by DHL and/or their international shipping partners will be cancelled and refunded once received by us. Restocking and shipping fees, apply.

4. Should any delivery issue arise, the client would be expected to contact DHL within the shortest possible time, firsthand. If added information is subsequently needed to aid resolve any issue, our team may be contacted, but might not be involved in the retrieval process.

5. Lasimiskincare shall not be liable for any loss, once the shipment is handed over to the shipment company.

6. Our company operates a "NO REFUND POLICY." Hence, customers are advised to give detailed delivery addresses, and double check same, before onward submission.

7. Issues of wrong delivery based on wrong addresses WILL NOT be entertained by Lasimiskincare. Should this arise, the recipient may liaise with the shipment company for retrieval or re-routing.

Lasimiskincare would not be liable for shipments that are broken or spilled in transit, delayed by industrial strikes, intercepted by customs, back end or extra charges while in transit, those affected by natural disasters and/or transfer of shipment from our official shipping partner, to their local carrier by the recipient.

Our company would not hesitate to press charges where there is default in its policies highlighted above, or any form of undue pressure arising from shipment issues or any iota of blackmail/character defamation.